Privacy Policy

1. Who We Are

Spaceplan Limited is a modular building installation company registered in England and Wales.

• Company Name: Spaceplan Limited
• Company Number: 03613092
• Address: Woodbury, Hogs Back, Seale, Farnham, Surrey GU10 1HQ
• Email: info@spaceplan.co.uk
• Phone: 01483 811886

2. Information We Collect

We may collect and process the following types of personal information:

Information You Provide

• Name and contact details (when you submit our contact form)
• Company name (if provided)
• Project details and enquiry content
• Any other information you choose to provide

Automatically Collected Information

• Technical data such as browser type and device information
• Usage data including pages visited and time spent on site

3. How We Use Your Information

We use your personal information for the following purposes:

• To respond to your enquiries and provide quotes
• To provide our services and fulfil contractual obligations
• To improve our website and services
• To comply with legal obligations

4. Legal Basis for Processing

Under UK GDPR, we process your personal data on the following legal bases:

• Consent: Where you have given clear consent for us to process your data
• Contract: Where processing is necessary for a contract with you
• Legitimate Interests: Where processing is necessary for our legitimate business interests
• Legal Obligation: Where we need to comply with the law

5. Data Sharing

We do not sell your personal information. We may share your data with:

• Service providers who assist in operating our website and business
• Professional advisers such as lawyers and accountants
• Authorities when required by law

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. Contact form submissions are retained for the duration of any business relationship plus any period required by law.

7. Your Rights

Under UK data protection law, you have the following rights:

• Access: Request a copy of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data in certain circumstances
• Restriction: Request limitation of processing
• Portability: Request transfer of your data
• Object: Object to certain types of processing

To exercise any of these rights, please contact us using the details above.

8. Cookies and Analytics

Our website uses essential cookies to ensure proper functionality. We also use Google Analytics to understand how visitors interact with our website.

Google Analytics

We use Google Analytics to collect anonymous information about how visitors use our website. This helps us improve our website and services. Google Analytics uses cookies to collect information such as:

• Pages visited and time spent on each page
• How you arrived at our website
• Your general geographic location (country/city level)
• Device and browser information

This information is processed in a way that does not identify you personally. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website uses HTTPS encryption to secure data transmission.

10. Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

11. Complaints

If you have concerns about how we handle your personal data, please contact us first. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.